Monday 18 May 2009

DSA Release

DSA to tailor car test service according to demand

The Driving Standards Agency is to tailor the way out-of-hours tests are offered.

A new, flexible approach means that from 17 May, appointments for the practical car test outside normal hours will be offered where overall demand is high at individual test centres but not at those where it isn't.

Appointments classed as out-of-hours are those offered at the weekend and, during the summer, weekday early mornings and evenings.

DSA Chief Executive, Rosemary Thew, said: "These changes will ensure that our examiners' time is focused on where it is needed most and that we make the best use of our resources.

"We will keep the situation under constant review and offer testing outside normal hours to provide extra capacity where it is needed."

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